Relocation Coordinator
A Relocation Coordinator (also known as a move coordinator or move manager) is your dedicated point of contact throughout the moving process. From the first estimate to final delivery, their role is to guide, organize, communicate, and keep you informed every step of the way.
Think of them as the project manager of your move, overseeing all moving parts so you don’t have to.
What Does a Relocation Coordinator Do
- Initial Planning: Helps schedule your moving dates, confirms services, and reviews your estimate.
- Single Point of Contact: Answers all your questions, keeps you updated, and communicates with the moving team.
- Logistics Coordination: Ensures trucks, crews, and any third-party services are properly scheduled.
- Problem Solver: Handles unexpected issues (like access delays, weather, or special requests).
- Document Support: Helps with contracts, inventory forms, valuation coverage, and claim procedures if needed.
Example
Let’s say you’re moving from Vancouver to Toronto. Your relocation coordinator helps you:
- Book an in-home estimate.
- Choose between a flat-rate or hourly move.
- Schedule packing services and storage in transit.
- Coordinate timing across time zones.
- Track your move and confirm reassembly at the new home.