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Birdeye
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Accessorial Charges

Additional charges are fees for extra services or unusual conditions beyond the standard scope of the moving job. These fees are usually specified in the contract or estimate, but they can also be added on the day of the move if unforeseen situations arise.

Common Reasons for Additional Fees

  1. Stairs or long carries: If the movers have to carry things a long distance from the truck to your home, or climb several flights of stairs without a lift.
  2. Disassembly or assembly: Large furniture or complex items that require special handling.
  3. Transfer: When a full-size truck can’t get to your home, and a smaller vehicle is required.
  4. Wait Time: Delays caused by a customer or building access restrictions.
  5. Packing or unpacking: If these services were not part of the original contract but were requested on site.
  6. Heavy or special items: Moving items such as pianos, safes, pool tables, or appliances requires additional labour or equipment.

How to Prepare

  1. Examine the estimate or contract for any potential additional fees listed.
  2. Walk through the house with the estimator, either virtually or in person, to note any potential complications ahead of time.
  3. Before moving day, talk about any access details, such as building codes, stairs, or outdoor access issues.

Why It Is Important

  1. These costs can add to your final bill, especially if the move involves unexpected obstacles.
  2. Transparent movers will tell you about common access fees upfront, which will help you avoid surprises.
  3. Understanding these fees will allow you to budget accurately and decide whether it’s worth it to do some tasks (like disassembly) yourself.